Call To Clean Melbourne
We Are Specialize In Cleaning Service
- Flexible booking slots
- Fast and Reliable Service
- Modern Equipments Used
- Affordable Pricing
– FREQUENTLY ASKED QUESTIONS –
Got questions? We’ve got answers. send us
email to info@calltoclean.com.au
* How much are Call to clean services Cost?
This depends on the size of your house — enter how many bedrooms and bathrooms you have into the form and we’ll give you an instant quote. We’re confident you’ll find prices extremely reasonable given the high level of service you will receive from your pro.
* Are house cleaning services worth it?
Yes, it certainly is, assuming you’re the type of person who likes to come home to a beautiful and pristine home without having lifted a finger! If you’re a time-strapped professional working a 16-hour day, a busy mom or dad shuffling children between daycare and school and soccer practices, or just someone who simply has too much to do and far too little time to do it in, house cleaning can be at the bottom of your list. Nobody wants a messy home, and yet nobody really enjoys chores either – this is where Bond Back Cleaning comes in.Cost-wise, you’re looking at a service that’s affordable and great value for money.
* What if I am not satisfied with my cleaning?
Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
* I need to be home the day of cleaning?
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service – guaranteed!
*What is green Home Cleaning?
We pamper all our clients with our Ecofriendly House cleaning. There is no extra charge for this, The difference is that your home is cleaned with Natural Cleaning Products of harsh cleaning chemicals.
*Can I skip or reschedule an appointment?
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We’ll move your visit to another, more convenient time or if you wish, cancel it all together.
* Do you clean windows from the outside?
Yes, we provide this server but cleaning of windows from outside is not included in end of lease cleaning package. If you need to additional outside window service for your apartment, it will be added as a separate service. If you need your window or glass to be cleaned from outside we will provide your an additional discount for the combine service package.
*What gaurantee do you provide to cleaning will restore the Property ?
Our end of lease cleaning team works according to agency-approved checklists when tending to your rental property. These checklists ensure that every area in the house will be cleaned thoroughly to the highest standard before you move out. This way we at Bond Back Cleaning make sure that you will obtain your security deposit money.
*What are your work hours for end of lease cleaning?
You can book us at any time. However, you should know that the earliest hour the technicians can start the end of lease cleaning is 7:00 am. The latest hour our team can start is around 5:00 pm.
* How many cleaners will you send?
The move-out cleaning service can require between 1 and 5 professional cleaners depending on the size of the property. We will send as many cleaners as needed for the timely completion of the appointed service.
*Is this an hourly based service?
No. We formulate our quotations based on the size of the area that needs washing and charge per sq. m. for the service. For smaller and/or difficult to measure garden features, such as frames, arches and furniture, or when vehicles need cleaning, an estimate will be negotiated with the client.
* What services do we offer?
We offer all types of trash removal services including building waste removal, garden and green waste removal, commercial rubbish removal, household waste removal, construction waste removal, and more.
*How is the price for our services determined?
The pricing of our services depends on several factors and differs for every client with different needs. Some of these factors include the type of removal, the size of the task, the location and the removal cost. We do, however, guarantee that we’ll give you the best possible rates according to the job and that this will not affect the quality of the service provided.
* Will the surface or stones be removed from my Driveway/Pathways when cleaning?
In most instances, no. Very minor lifting may occur when the mould-remover applied (to soften any grime/dirt/grit), prior to pressure cleaning it away. The grime is easily removed thereafter, without damaging the surface/s.
*How do you Pressure Clean my Property?
We prepare the surfaces by applying a safe mould-remover (safe to pets and plants) to the respective surfaces, wash off the grime with our pressure cleaners, rinse the surface again to remove any residual marks, and leave a clean finish.
* How long will the clean last?
Generally in excess of three years, due to the mould-remover application applied prior to cleaning the surfaces. It is not recommended that when cleaning property areas yourself, that you utilize cheap bleach or chemicals from hardware stores, or water alone, as these are quite ineffective, in the long term. Mould returns quicker than expected, especially during rainy periods.
*Can I book your service if the builders have not finished the renovation yet?
We prefer to come and clean once all the tradesmen have packed and gone. But it is up to you if you want to book a partial builders cleaning of a particular room or, say, for the top floor, while the builders are still working. Just be aware that the workmen may still make a mess after our service.
* How and when do I pay for my cleaning services?
We require payment at time of service. We accept most major credit cards, debit card payments and payment by check or cash. If you would like to pay for services using your credit card, please visit our payment center where you can pay for your cleaning services online.
*Do I have to sign a long term contract?
No, you sign nothing at all. Both parties work off of a written proposal that details janitorial services provided and their cost. You can make a change to your cleaning service or even terminate janitorial services with a phone call.
* How do I get started?
Just click on Book Now button or give us a call for a free quote or consultation at 0449 933 955 / 0414 171 838 and we will be glad to set up our FREE sample cleaning so you can have a better idea of our cleaning service.
*How long does it take for the carpet to dry?
It generally depends on the fabric of the carpet and thickness of the carpet. The normally carpets dries in around 2-3 hours, while carpets like wool or other thick material might take up to 6 hours to dry, especially if they are furry. If you want to dry your carpet faster , our professional cleaners can bring the air mover to dry your carpet faster.
* How does the carpet protection procedure work?
Basically, a special substance is applied on the pile of the item. So when a spill occurs, it does not allow for the stain to settle and cleaning is much easier afterward.
Honesty is the best policy.
We communicate honestly. No hidden fees, no surprises! Only honest work and trustworthy staff.
Reach-us At: 0449 933 955 / 0414 171 838
Where Does Call To Clean Operates
Call to clean operates in hundreds of cities around the Melbourne, Australia.
No matter where you live in Melbourne, We have got you covered.
- Fitzroy
- Fitzroy North
- Thornbury
- Preston
- Northcote
- Carlton
- Carlton North
- Parkville
- Clifton hill
- Collingwood
- Middle park
- Kings ville
- Fairfield
- Alphington
- Albert Park
- Prahran
- Malvern
- Malvern east
- Elwood
- Southbank
- Brunswick
- St Kilda
- Burwood
- Essendon
- Kew
- Hawthorn
- Maribyrnong
- North Melbourne
- Melbourne
- Coburg
- Richmond
- South Yarra
- Caulfield
- Caulfield north
- Boxhill
- Brunswick east
- Brunswick West
- Balwyn
- Camberwell
- Port Melbourne
- Doncaster
- Doncaster east
- Docklands